Topic: Vivantio Culture

Mid-market organizations are struggling with a challenge few anticipated: workflow fragmentation across Support, Success, Ops, and Product. Tool sprawl and disconnected systems have created hidden gaps that slow teams, frustrate customers, and undermine performance. This State of the Union report reveals why workflows are breaking—and what today’s service leaders must recognize moving forward.

Dark mode isn’t just a trend—it’s a test of focus, comfort, and accessibility. Discover when each mode helps SaaS teams work smarter and why choice matters most.

Vivantio secures the esteemed SourceForge Fall 2023 Leader Award in SaaS service management. This accolade highlights their dedication to innovation and user satisfaction. Dive deeper to understand the significance of this industry recognition.

Vivantio secures the esteemed SourceForge Fall 2023 Leader Award in SaaS service management. This accolade highlights their dedication to innovation and user satisfaction. Dive deeper to understand the significance of this industry recognition.

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams.

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams.

Read how Vivantio helped to elevate System4u beyond the limitations of the in-house solution they outgrew, to leverage Vivantio's robust SLA features and beyond.

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams.

Read how Vivantio supports and enhances Annata's external customer service experience through self-service and ITIL principles.

Saving thousands of dollars and a growing asset project have helped improve “access” at this top US-based university.