One Platform. Unlimited Uses.
From IT to Customer Services, Facilities to HR. Optimize all your service operations.
B2B Customer Services
IT Service Management
ITIL 4 aligned IT Service Management platform for scaling service teams that demand more
Enterprise Service Management
A single platform solution for every service team across the enterprise
HR Service Management
Use workflow and automation to simplify the employee experience
Facilities Service Management
Simplify management and maintenance tasks internally and across a hybrid workforce
Finance & Legal Services
Deliver financial and legal services operations and enhance customer and employee experiences
GRC Service Management
Pinpoint vulnerabilities and create ledgers for CIS compliance and audit control
Create workspaces that help you stay organized and informed.
ITSM / ITIL4
Enhance customer experience by leveraging best practice frameworks.
Asset Management & CMDB
Map the entire asset estate. From hardware & software, to contracts and beyond.
Business Intelligence & Reporting
Make informed decision with robust analytics.
Customer Relationship Management
Supporting external customers? Keep all customer information right where you need it.
Digital Self Service
Streamline operations by capturing critical information from customers at point of contact.
Provide customers and agents with access to information that solves issues faster.
Scale with confidence with workflows, automation and business rules.
Unify platforms with key integrations across the business and integrate with tools to elevate service.
Why Choose Vivantio
Considering switching from your current system? Learn how Vivantio compares to other products.
Customer Service Management
Learn about elevating from case management to customer service management and the impact service management can have on your team and business
B2B Customer Service & Support
Read our guides on improving B2B customer service and how that drives bottom line growth.
Adopting ITIL best practice frameworks can have a significant impact on streamlining business process. Find out how.
Customer Self Service
Gartner, Forrester and McKinsey all predict that Self Service Strategies and AI will lead the way in delivering service improvements.
Service Optimization has become a leading indicator of B2B Dominance.
Find out more about what Vivantio is doing to support growing B2B Customer Service Teams.
We help our customers deliver the best possible service experience to their customers.
We’re all about customer service first, last and always.
Need the flexibility of an enterprise solution without the heavy lifting? Need a feature-rich platform without the hefty price tag?
Vivantio offers scalability without sacrifice.
Vivantio’s powerful platform is designed for both internal and external support teams.
B2B Customer Service / CRM Solutions
Vivantio combines Service Management with CRM/Case Management technology to elevate service operations.
Manage workload, improve efficiency, and mitigate risk. Our powerful, highly configurable, and scalable ITSM solution puts you and your team in control.
Optimize service delivery and provide all your teams with tools to collaborate and solve problems faster, with a cross-functional, company-wide, service platform.
Upgrade from simple case management and traditional ticketing to scale your operations effortlessly.
Get the enterprise functionality you need to scale teams for service excellence and improved customer experience.
Break down silos across your organization with an enterprise platform that centralizes all your service and support functions.
Switch to an enterprise-level, highly configurable platform, and easily scale your service operations while simultaneously reducing costs.
Don’t settle for less — leverage a best-of-breed service management solution, while still integrating tightly with Jira for bug tracking.
Upgrade to a modern and intuitive enterprise ITSM platform that scales with you, is fully feature inclusive, and has transparent pricing.
Centralize all your service teams across the entire organization into a single, unified platform.
Achieve effortless operations by switching to a platform that delivers enterprise service management, is easy to configure and maintain, and doesn’t break the bank.
Dramatic savings after their service management optimization implementation
4,000-employee auto retailer grew from handling 50 tickets/day to 250/day with no staff increase
On-boarding and termination process reduced from a 27-minute process to a single click
Let a solutions consultant guide you through a demonstration on how Vivantio helps service operations scale.
For Service & Support Teams That Demand More.
B2B Customer Service
Finance & Legal
Governance, Risk & Compliance
ITSM / ITIL 4
Asset & CMDB
Self Service Portals
Service & Support
News & Awards
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