For IT Teams that Demand More
Our powerful, configurable platform gives you and your team the tools to manage workload, improve efficiency, reduce resolution times and exceed business expectations.
IT Service Management
Increase Productivity
The Vivantio platform goes beyond traditional helpdesk, service desk or ticketing.
IT Service Management increases productivity, streamlines process, mitigates risk and ensures the organization stays productive.
IT Service Management
Empower teams to do more
Our powerful, yet simple and intuitive configuration keeps you and your team in control.
IT Service Management
Boost Operational Performance
Streamline service operations to increase productivity and accelerate response times.
IT Service Management
Elevate Customer Service
Your service operation isn’t one-size-fits all, so your IT service management solution shouldn’t be either
Exceed Service Expectations
Reduce resolution times by ensuring that requests are directed to the right team automatically.
By combining powerful self service interface with business rules, capture specific information that can help route issues and capture information that removes the need for triage.
Automate IT Workflows
Through digital transformation and working from home, the demand on the IT team has never been greater than today.
IT Automation let’s you do more with less. By automating repeatable processes, you can reduce your teams workload. Using workflow, escalation and powerful business rules you can reduce the number of touchpoints in ticket resolution. Happier teams and happier customers.
Integrate Across Platforms
Unify all your technology critical applications from asset discovery, event management, license management to DevOps. By centralizing your entire IT infrastructure you create a holistic view of your entire support services across your organization.
Combine this with HR, Facilities, Finance and other line of business applications to simplify the customer experience for things like onboarding or service requests.
