Vivantio AI
AI across your whole service operation
Assist agents in the moment, deflect with smart self-service, and turn service data into insight, not a chatbot bolted on.
Explore all Vivantio AIService Management
Automate & Configure
Assist agents in the moment, deflect with smart self-service, and turn service data into insight, not a chatbot bolted on.
Explore all Vivantio AIGRC teams running on spreadsheets and email lose the audit trail, accountability and visibility they need. Vivantio brings the rigour IT service management uses to GRC, without the jargon or enterprise complexity.
Demo built around your compliance and risk processes. ~30 minutes.
Organizations managing compliance and risk workflows with Vivantio
Vivantio gives GRC teams the structured workflows, accountability and reporting that compliance functions need — without the complexity of heavyweight dedicated GRC platforms.
Vivantio gives GRC teams a structured intake process for risk items — with configurable forms for risk type, likelihood, impact and treatment — owned by a named individual, tracked against agreed timelines and reviewed on a defined schedule.
Compliance frameworks require evidence that actions were completed — by whom, when and to what standard. Vivantio creates a structured workflow for each compliance action, captures all activity against it and maintains a complete record for audit purposes.
Every action in Vivantio is logged with timestamp and user attribution — creating an immutable audit trail across all risk and compliance activities. GRC teams can demonstrate to auditors, regulators or internal governance functions that the right processes were followed.
Risk registers, approval workflows, audit trails, self-service and reporting — all included in your Vivantio licence, without ITIL jargon or heavyweight GRC platform complexity.
Structured intake for every GRC request — risk items, compliance actions, audit findings — owned and tracked.
Multi-stage approvals for risk treatment decisions and compliance sign-off — tracked and logged.
Internal stakeholders report risk items and compliance concerns via a structured portal — no email required.
Risk posture, open compliance actions and SLA status in one dashboard — exportable for auditors.
Automated reminders before compliance deadlines — so actions are completed before auditors arrive.
Map controls to regulatory frameworks — ISO 27001, SOC 2, GDPR and more — with evidence captured automatically as work is completed.
Vivantio connects to communication, issue-tracking and directory platforms — no code required. Microsoft Teams, Jira, Active Directory and hundreds more.
Vivantio is not a heavyweight dedicated GRC platform. It's a flexible service management platform that GRC teams configure around their own risk categories, compliance frameworks and working practices.
A consultant builds Vivantio around your specific risk categories, compliance obligations and team structure — not a generic GRC template.
We ditched a 3-year development project in Dynamics with multiple full-time on-staff developers and replaced it with Vivantio in 3 weeks.G2 Review · Verified User
GRC can share the same platform as IT, HR and Facilities — each with completely separate workspaces — on one platform licence.
We evaluated 8 different vendors, and Vivantio was our number one choice. It's full-featured, has all the solutions we needed in one place.G2 Review · Verified User
Vivantio support engineers know your configuration — they're not reading from a script. When compliance questions arise, they understand the context.
I've worked in IT for 35 years, and I cannot think of another vendor that gets support so right, so often.G2 Review · IT Professional
GRC software (governance, risk and compliance software) helps organizations manage risk registers, compliance workflows and audit processes in a structured, documented way. It provides a central record of risk items, their status, ownership and treatment, and maintains a full audit trail for internal and external review.
No. Vivantio is a service management platform — not a specialist GRC tool like Archer or ServiceNow GRC. It provides the structured workflows, audit trails and reporting that GRC teams need, configured around their risk and compliance processes. Teams that need deep dedicated GRC capabilities (formal risk quantification models, regulatory reporting automation) should evaluate specialist tools. Teams that need structured process management with an audit trail often find Vivantio sufficient.
Yes. Every action taken in Vivantio is logged with a timestamp and user record — creating a complete, immutable audit trail. This is useful for demonstrating compliance to auditors, regulators or internal governance functions.
Yes. GRC teams can operate a completely independent workspace on Vivantio — with their own forms, workflows and reporting — without any IT involvement. If IT already uses Vivantio, GRC can be added as a separate team sharing the underlying platform.
We'll show you how Vivantio handles risk intake, compliance workflows and audit trails — configured around your framework, not a generic GRC template.
