PRIVACY POLICY

The vivantio.com web site (“the Website”) is owned and operated by Vivantio Holdings Inc together with its subsidiaries (collectively “Vivantio”, “we” or “us”) take your privacy seriously. This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential.

“The Website” as used in this privacy policy means the publicly accessible areas of the web site and does not apply to products offered whether for free or for a fee to which you are granted access under separate terms and conditions.

Vivantio is the data controller in relation to the Website and your personal data.

Our US headquarters (Vivantio Inc, registered in California, corporation number 3300449) registered address is 303 Twin Dolphin Drive, Suite 600, Redwood City, CA 94065, USA.

Our UK headquarters (Vivantio Limited, registered in England, company number 4952363) registered address is Redwood House, Brotherswood Court, Almondsbury, Bristol, BS32 4QW, UK. Vivantio Ltd is registered with the UK Information Commissioner’s Office under Registration Number: ZA164818.

If you have any queries relating to our use of your personal data or any other data protection issues, please contact our Data Protection Officer, at [email protected].

The information we collect

We will collect personal information about you which you give to us as part of the Website, for example, in order to obtain a quote, demo or further information on our products and services. We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Websites or Services.

Purposes for which we use information about you

We may use your personal information for the following purposes:

(a) to enable you to access and use the Website; and/or

(b) to personalise aspects of our overall service to you; and/or

(c) to communicate with you; and/or

(d) to analyse how you use the Website; and/or

(e) to process a transaction between us and you.

Passing on information about you

Please be aware that once you use our the Website you will be regarded as having given your consent to us disclosing your personal information to other third parties where necessary for those third parties to provide additional products or services requested by you or with your prior consent. We do not sell, rent or trade information collected through the Website with third parties for their promotional purposes.

We may disclose information about you in connection with legal proceedings or potential legal proceedings or if otherwise permitted to do so by law.

Access to Personal Data and Choice

You have the right to access, correct, or delete your Personal Data at any time. To review, update, make changes, or delete your Personal Data, please contact our Data Protection Officer, Andy Walsh at [email protected] or contact us at our registered address.

If you no longer wish to receive marketing emails you may unsubscribe or opt-out of receiving them by following the instructions included in the communication or by emailing us at [email protected].

Security

Keeping information about you secure is very important to us and we take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.. However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Third Party Data Processors

We use a number of third parties to process personal data collected from the Website for the purposes stated above.

International Information Transfers

Information that we collect may be stored and processed in and transferred between any of the countries, including the United States, in which we operate in order to enable us to use the information in accordance with this privacy policy .

Social media (features) and widget

Our websites includes social media features, such as the ‘Facebook Like button’ and Widgets, such as the ‘Share This button’ or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Job applicants

If you are making a job application or inquiry, you may provide us with a copy of your CV or other relevant information. We may use this information for the purpose of considering your application or inquiry. Except when you explicitly request otherwise, we may keep this information on file for future reference.

Cookies and Other Tracking Technologies

Vivantio and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about the visitors to the Website.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both session cookies and persistent cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Web beacons, tags and scripts may be used on our Websites or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Websites, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis

Changes in this Privacy Policy

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. This Privacy Policy was last updated on January 05th 2024.