Integrations
Hubspot
HubSpot is a cloud-based software that helps service and support teams to attract and engage customers, increase conversions, and deliver exceptional customer experiences. HubSpot can help service and support teams to create and optimize web content, capture and nurture leads, send personalized emails and newsletters, provide live chat and chatbots, and monitor and improve customer satisfaction.
Hubspot
Why Use Hubspot
Keep your CRM records in Vivantio completely synchronised with Hubspot. Many companies use Hubspot as their sole source of truth for customer information and your Service and Support teams need up to date and accurate access to that data. This enables them to have a 360 degree view of your customers without having to log into different systems. Map the information from Hubspot into Vivantio’s core fields and custom fields to give your team all the information to provide the best possible service to your customers. Also, push details back into Hubspot so your Sales and Marketing teams have visibility into the health of your customers.
Hubspot
Functionality
To perform one-way or two-way integration with Hubspot you can use our platform service partner, Albato, that is built directly into the Vivantio admin area.
The below screenshot shows how information can be mapped and kept synchronised with the Vivantio Client area, while further integrations can be built to pass tickets from Vivantio into other objects with Hubspot.
