For the Service Team that Demands More
Vivantio’s philosophy is simple: Cover your core ITIL principles, then go beyond to provide the best possible customer experience.
The Vivantio Platform allows you to focus on the tools that make sense for your unique organization’s service model: from incident, problem and change requests to service requests and client, knowledge and asset management.
Mix and match the features of the Vivantio Platform to build your organization’s ideal service environment.
Take a look at Vivantio Today
We Empower Customer Self-Help
Customers are at the heart of what you do.
Vivantio provides your customers with all the tools they need to engage with your organization.
- Self-Service
- Self-Service Designer
- Separate, Branded Portals
- Mobile Edition
- Inbound and Outbound Email
- SMS Messaging

Streamline Service Automation
With Vivantio’s intuitive business rules engine, capture data, track important service milestones and trigger meaningful actions. Contact customers, send internal reminders and generate insightful reports automatically.
Stop fire-fighting, boost efficiency and unleash your team’s full productivity today.
Powerful Real-Time Reporting
From real-time statistics on peaks in activity to historic trends enabling you to anticipate and prepare for the future, capture, compile and analyze the data you need.
Integrations to Complete Your Service Operation
The Vivantio Platform leverages a full API to integrate with your team’s most important tools, unlocking a whole new level of service excellence.
A Few of Our Very Happy Customers
Hundreds of companies trust and rely on the Vivantio Platform every day to deliver service excellence to their customers.

Build Your Ideal Service Operation Today
The product just works. We had zero downtime in the months after implementation, so it built confidence very quickly.
Get a live look at Vivantio
Request a live demo and one of Vivantio’s consultants will walk you through the Platform and help determine best fit for your service needs.