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  • Learn why customer experience matters for B2B with these helpful stats. Then, find out how to modernize yours with our quality software tools.

    August 4, 2022

    5 min. read

  • The best way to improve customer efficiency is to adopt a new, quality software platform.

    August 2, 2022

    4 min. read

  • Improve your customer service management process and maximize the quality of your operations.

    July 28, 2022

    4 min. read

  • Tired of old-fashioned, manual customer service processes? Learn why customer service automation may be the solution you’re looking for.

    July 28, 2022

    5 min. read

  • Ever wondered how you can tell if your company’s customer service is up to par? In this article, find out how to measure customer service in new ways.

    July 21, 2022

    7 min. read

  • Ready to automate your company’s customer service model? If so, click here to learn how to create a customer service management plan.

    July 19, 2022

    5 min. read

  • Choosing the best CSM software can be challenging. In this article, we offer eight steps to ensure you get it right.

    July 8, 2022

    6 min. read

  • These customer service management examples display how technology is improving the customer experience.

    July 6, 2022

    5 min. read

  • Customer service management helps companies stay on top of customer interactions. Click here to find out more about this concept.

    July 5, 2022

    4 min. read

  • Discover the most significant customer service management benefits provided by a cloud-based optimization platform.

    July 1, 2022

    5 min. read

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