Automation and AI

  • AI is transforming business processes to help enhance efficiency and competitiveness across various industries. From reducing manual errors to automating complex tasks, integrating AI can help to improve your operations and provide a strategic edge. Read on to see real-world applications and the undeniable benefits of AI in business automation!

    8 min|Blog|
  • Learn how to unlock efficiency with Enterprise Workflow Automation & management software. Start maximizing productivity & streamline operations for improved operational excellence.

    9 min|Blog|
  • In 'Service Desk SOS,' explore effective strategies for meeting growing service expectations and preventing burnout in an era of technical talent scarcity. Discover actionable insights and tools to maintain high service standards while safeguarding your team's well-being. Join us to navigate this challenging landscape and transform your service desk into a resilient, high-performing unit.

    1 min|Webinars|
  • Vivantio revolutionizes customer support with AI, streamlining service desks and enhancing user experiences. CEO Greg Rich underscores AI's critical role in boosting efficiency and customer satisfaction, marking a new era in AI-driven customer engagement. Read on to hear more about this new era in customer engagement powered by AI technology.

    11 min|Blog|
  • Unleash the transformative power of no-code workflow automation and propel your business to new heights of efficiency. Learn how intuitive drag-and-drop tools can streamline your processes, reduce errors, and free your team to focus on growth—no coding required.

    14 min|Blog|
  • In this article, you'll discover the transformative power of an Enterprise Service Management (ESM) framework in streamlining business operations.

    3 min|Blog|
  • In this article, we'll journey through the world of ESM, using the case study of American Enterprise (now "Wellabe") to illustrate its impact on business operations.

    4 min|Blog|
  • Building on the foundation laid in the first two parts of this series, this segment focuses on the centerpiece of Automated Incident Response (IR) – the playbooks.

    7 min|Blog|
  • In this segment, we'll tackle the challenges of transitioning to automation, guide you through its seamless integration, and spotlight the unique capabilities of tools like Vivantio.

    9 min|Blog|
  • In the vast and ever-changing realm of cybersecurity, being proactive rather than reactive is crucial. As the magnitude and frequency of cyberattacks continue to soar, it’s evident that traditional, manual methods of incident response may not suffice.

    5 min|Blog|