Topic: Reporting and Analytics

  • Create, customize, and share real-time dashboards and reports with Vivantio. Empower your teams to visualize key metrics and drive smarter decisions—no coding required. See how better leverage your analytics for increased competitive advantage.

    1 min|Videos|
  • FLEXGrid turns live service data into real-time insight. Build custom views, explore trends, and act faster—no report builder needed. Smarter decisions start here.

    1 min|Videos|
  • Cybercrime could cost the world $10.5 trillion by 2025—are you prepared? Explore the fundamentals of cloud infrastructure security, from key components and common threats to best practices and tools that protect your data and ensure compliance.

    10 min|Blog|
  • Learn what a Service-Based SLA is and how it ensures consistent service delivery across customers. Explore best practices that help service providers build trust, avoid disputes, and maintain successful partnerships.

    6 min|Blog|
  • Enhance your B2B services with a customized Customer-Based SLA. Tailor service quality to client needs, improve satisfaction, and strengthen partnerships.

    12 min|Blog|
  • Tableau is a business intelligence and analytics tool that helps service and support teams to visualize and explore data, create dashboards and reports, and share insights with stakeholders. Tableau can help service and support teams to track performance, identify trends, and discover insights.

  • PowerBI is a business intelligence and analytics tool that helps service and support teams to visualize and explore data, create dashboards and reports, and share insights with stakeholders. PowerBI can help service and support teams to track performance, identify trends, and discover insights.

  • Explore the power of SLA reporting! Learn how SLAs set clear expectations, measure performance, ensure compliance, and drive continuous improvement. Whether you're a service provider or a business, discover how SLA reporting can optimize operations and satisfy customers.

    11 min|Blog|
  • An improved self-service portal and better initial information gathering delivered eye-opening results for this engineering and service business leader.

  • Service teams outside of the IT department are using Vivantio. Why? Because they want to streamline processes, reduce costs and provide great service.

    3 min|Blog|