Vivantio Pricing is Simple:

All Features Included for the Listed Price

From IT to Customer Services, Facilities Management to HR.
Just switch on the features you need, when you need them.

Select the number of system users. End users/customers do not require a license.

Select the number of system users. End users/customers do not require a license.

Named License
Concurrent License
$99
$149
Named License
Concurrent License
$95
$143
Named License
Concurrent License
$91
$137
Named License
Concurrent License
$83
$125
Named License
Concurrent License
$78
$118
Named License
Concurrent License
$69
$104
Named License
Concurrent License
$59
$89
Enterprise Licenses Available

Pricing

Flexible Licensing

The Vivantio Platform provides multiple licensing options to allow you to maximize your investment and keep your whole service team connected.

Our Customers Continue to Love Us!

Users love Vivantio on G2
Vivantio is a leader in HR Case Management on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise HR Case Management on G2
Vivantio is a leader in Enterprise Customer Self-Service on G2
Vivantio is a leader in Enterprise EMEA Customer Self-Service on G2
Vivantio is a leader in IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Mid-Market IT Asset Management on G2
Vivantio is a leader in United Kingdom IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Service Desk on G2

Pricing

Pricing Considerations

The Vivantio Platform provides customers with many options to reduce the total license cost.

Pricing

Frequently Asked Questions

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Have a chat with our friendly team.

Only users of the main application require a license. That license can be a named license and dedicated to that user, or a shared concurrent license. End customers who make use of mail to ticket, or self service portals do not require a license.

Yes. A concurrent license sits in a license pool and is available on a first come, first served basis. Once a user logs out, the license becomes free for another user to use. It’s a great way to reduce license costs for infrequent users, shift workers and those with global support teams.

Volume discounts start at 15 users and continue to rise up to 40%.

The discount is applied to the total combined name and concurrent licenses purchased.

If you are a non-profit, charity or in education, expect to receive between 5 and 10% additional discount.

Vivantio is a subscription service and you can increase license subscription at any time. If you wish to decrease or cancel your subscription, you can do so at the end of your term.

No. We’ll be in contact throughout the year to make sure you get the very best from your investment. We’ll talk to you about your renewal about three months out.

No problem! Reach out to one of our solution consultants for help or advice here: Contact Us

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Vivantio enables you to build a robust Service Management system that fits your organization by enabling only the features you need.

Our platform is designed to align with your immediate needs that scales with your business.

Here are some topics to consider that will help us determine pricing for your company:

  • Your list of solution must-have and nice-to-have features

  • Types of customers you plan to support, such as internal, external or both

  • If you’re looking for a solution for multiple departments

  • Your business processes across your entire organization

Vivantio is a leader in Enterprise Service Desk on G2
Best IT Management Products 2024
Best Customer Service Products 2024
Vivantio is a leader in Enterprise HR Case Management on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2

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