US: +1-617-982-0390  |  UK: +44-1934-424840|info@vivantio.com
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Pricing 2017-01-06T21:22:42+00:00

Get a live look at the Vivantio Platform

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Features By Edition

  • Core Features

  • Configurable Ticket Types
  • Service Level Milestones
  • Client, Asset & Knowledge Management
  • Custom Forms & Fields
  • Mobile Edition
  • Task Management
  • Customer SLA's
  • Business Units
  • Conditional Custom Forms & Fields
  • Surveys

  • Customer Self Help

  • Customer Portals
  • Portal widget builder
  • Custom themes and designs
  • Roles and permissions
  • Email service protocols

  • Service Automation & BRE

  • Ticket escalation
  • Scheduled reports
  • Ticket routing
  • Scheduled events
  • Ticket triggers

  • Reporting

  • Report Builder
  • Custom charts
  • Custom dashboards

  • Data Tools

  • Data import tools
  • AD Connector
  • Data Export Scheduler

  • Integration

  • Full API
  • Out of box integrations
  • Custom web hooks

  • Licensing & Security

  • Named licensing
  • Concurrent licensing
  • Single Sign On
  • Roles
  • Process Permissions
  • Data Permissions
  • License Pools

  • Vivantio Pro


  • Up to $60

    Per user per month.
    Billed annually.

    What is a user?

  • Pro

  • 4
  • 3 (Open, Response, Close)
  • 1 per system area

  • Pro

  • 2
  • POP, IMAP, EWS

  • Pro

  • Pro

  • Pro

  • Pro

  • Pro

  • up to

    $60

  • Vivantio ITSM


  • Up to $90

    Per user per month.
    Billed annually.

    What is a user?

  • ITSM

  • Unlimited
  • User Defined
  • Multiple

  • ITSM

  • Unlimited
  • POP, IMAP, EWS

  • ITSM

  • ITSM

  • ITSM

  • ITSM

  • ITSM

  • up to

    $90

Let’s chat about your requirements

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Flexible Licensing Model

The Vivantio Platform provides multiple licensing options to allow you to maximize your investment and keep your whole service team connected.

NAMED

Technicians who need constant access to the system receive a named license.

CONCURRENT

Concurrent licenses sit in a pool and can be claimed by technicians to access the system on an as-needed basis.

MIXED

Purchase a mix of named and concurrent licenses as your organization sees fit.

POOLS

Add and shift around licenses whenever you need. The efficiency of such a flexible model means very real cost-savings to most organizations.

Determine Your License Count

Speak with a Consultant

TRUSTED SERVICE

Hundreds of companies rely on the Vivantio Platform every day to deliver service excellence to their customers.

Read our Customer Stories

Flexible Delivery Models

The Vivantio Platform can be delivered in two ways, at the same subscription price

SAAS

90% of our customers choose SaaS. No need to worry about maintaining and and upgrading your servers or backing up your data: we handle all that, safeguarded by some of the most stringent security standards in the industry.

ON-PREMISE

If your business needs or security mandates dictate that on-premise or hybrid delivery are required, we can handle that, too.

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