Pricing 2017-01-06T21:22:42+00:00

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Features By Edition

  • Core Features

  • Configurable Ticket Types
  • Service Level Milestones
  • Client, Asset & Knowledge Management
  • Custom Forms & Fields
  • Mobile Edition
  • Task Management
  • Customer SLA's
  • Business Units
  • Conditional Custom Forms & Fields
  • Surveys
  • Customer Self Help

  • Customer Portals
  • Portal widget builder
  • Custom themes and designs
  • Roles and permissions
  • Email service protocols
  • Service Automation & BRE

  • Ticket escalation
  • Scheduled reports
  • Ticket routing
  • Scheduled events
  • Ticket triggers
  • Reporting

  • Report Builder
  • Custom charts
  • Custom dashboards
  • Data Tools

  • Data import tools
  • AD Connector
  • Data Export Scheduler
  • Integration

  • Full API
  • Out of box integrations
  • Custom web hooks
  • Licensing & Security

  • Named licensing
  • Concurrent licensing
  • Single Sign On
  • Roles
  • Process Permissions
  • Data Permissions
  • License Pools
  • Vivantio Pro


  • Up to $60

    Per user per month.
    Billed annually.

    What is a user?

  • Pro

  • 4
  • 3 (Open, Response, Close)
  • 1 per system area
  • Pro

  • 2
  • POP, IMAP, EWS
  • Pro

  • Pro

  • Pro

  • Pro

  • Pro

  • Vivantio ITSM


  • Up to $90

    Per user per month.
    Billed annually.

    What is a user?

  • ITSM

  • Unlimited
  • User Defined
  • Multiple
  • ITSM

  • Unlimited
  • POP, IMAP, EWS
  • ITSM

  • ITSM

  • ITSM

  • ITSM

  • ITSM

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Flexible Licensing Model

The Vivantio Platform provides multiple licensing options to allow you to maximize your investment and keep your whole service team connected.

Determine Your License Count

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TRUSTED SERVICE

Hundreds of companies rely on the Vivantio Platform every day to deliver service excellence to their customers.

Read our Customer Stories

Flexible Delivery Models

The Vivantio Platform can be delivered in two ways, at the same subscription price

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