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Success Story: Drivetime
Hampered by a restrictive, outdated IT Incident Management solution, DriveTime’s IT team needed a new software solution that could grow with the company, manage an increasing incident workload and extend to support the unique business needs of other internal departments.
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Success Stories
City of Asheville
Government, Success Stories
With the power of Vivantio, all of Asheville’s internal and external service requests are captured, tracked and stored in one centralized hub, improving service to the city's citizens and employees alike.
ASCO Group
Energy, Success Stories
Global oilfield support services leader achieves IT efficiency with Vivantio.
Drivetime
Automotive, Success Stories
Hampered by a restrictive, outdated IT Incident Management solution, DriveTime’s IT team needed a new software solution that could grow with the company, manage an increasing incident workload and extend to support the unique business needs of other internal departments.
Lalux
Insurance, Success Stories
From Big Bang to beyond: Vivantio helps Lalux achieve smooth ERP migration and improve long term service desk productivity.
Planet Financial
Finance, Success Stories
Having previously used spreadsheets for their in-house service management, Planet Financial decided it needed to increase capacity and streamline the ticketing process. The objective was simple: to ensure that the internal team performed effectively, and that customers’ tickets were resolved fast.
Allegis Group
Staffing, Success Stories
The service desk that enables customers to email queries to Allegis plays a big role in delivering that level of customer service. Until recently, however, Allegis found that its team was being held back by outdated and cumbersome service desk software.