Achieve service excellence by breaking down silos across teams and departments with a platform that brings all your service and support functions together.
Go Beyond Simple Ticketing
Vivantio offers Enterprise IT Service Management functionality, without the hefty price tag. Take your service operations to the next level with multiple ticket types, agent workspaces, workflow and automation, self service and omni-channel support with integrations and business intelligence.
Superior customer service and support from in-house teams
Vivantio is a trusted partner that puts customer service at the heart of everything we do. Every customer has access our dedicated US and UK support team through telephone, email & self-service technical support.
Unify Service Operations
Don’t settle for simplicity. Vivantio enterprise platform integrates with many best-of-breed systems including Jira. Take advantage of integrating with Jira’s bug tracking capabilities whilst leaving service management to us!
Transparent and easy to understand pricing. One Platform, One Price.
Confused by editions & features? Frustrated by hidden costs? Vivantio makes it simple. One platform, one price. Just switch on the features you need, when you need them.
Vivantio G2 User Ratings
Ease of Use
IT Service Management Tools Average 8.4
Quality of Support
IT Service Management Tools Average 8.5
Ease of Setup
IT Service Management Tools Average 7.9
Vivantio vs Jira
Invest in a platform that grows with you. Turn on or off the features you need and don’t get stuck with a system that only offers canned configuration.
Create multiple branded portals, reporting wallboards, and leverage insights to detect conflicts. Vivantio also supports end-user and tech-to-tech chat, enhancing communication and collaboration between employees and support teams.
Move beyond the shortcomings of just tracking IT inventories. Vivantio’s CMDB brings all your configuration information into one centralized location. Our IT asset management software provides a complete view of your products, systems, software and assets.