The Vivantio platform goes beyond traditional ticketing or case management. As more demand is placed on service and support teams, you need to be ready to scale your service operations.
Go Beyond Case Management
Take your service to the next level by combining best-in-class CRM and ITSM.
Break away from a single ticket type and adopt service management best practice – from Incident, Problem, Change, and Service Requests, to your own.
Superior customer service and support from in-house teams
Vivantio is a trusted partner that puts customer service at the heart of everything we do.
All our customers have access our in-house US and UK support team via telephone, email & self-service technical support.
A Single Enterprise Platform
Don’t settle for multiple products for each of your service teams.
Through roles, permissions and workspaces, Vivantio works across every department, including internal and external facing teams. From IT to Customer Service & Support, HR to Facilities.
Transparent and easy to understand pricing. One Platform, One Price.
Confused by editions & features? Frustrated by hidden costs?
Vivantio makes it simple. One platform, one price. Just switch on the features you need, when you need them.
Vivantio G2 User Ratings
Ease of Use
IT Service Management Tools Average 8.4
Quality of Support
IT Service Management Tools Average 8.5
Ease of Setup
IT Service Management Tools Average 7.9
Vivantio vs Freshdesk
Invest in a platform that grows with you. Turn on or off the features you need and don’t get stuck with a system that only offers canned configuration.