Customer Success: NG Bailey Case Study

Learn how NG Bailey Revolutionized Service Management in 90 Days!

Faced with shifting work patterns during the pandemic, NG Bailey, the UK’s leading engineering firm, sought a change. Their challenge? A self-service portal with a massive 90% service requests via phone.

Dive into this success story:

  • Vivantio’s game-changing platform, transforming user interfaces in just three months!
  • The incredible ripple effect: drastically improved response times and a blossoming hub for innovation.

Hear it from Brett, the Systems Team Leader: “Vivantio gets not just their solution, but how our teams really work.”

Ready to be inspired? Witness the perfect blend of tech and strategy that took NG Bailey to the next level.

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