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Best practices

Ways to Set Up and View Tickets Within Vivantio

Vivantio offers intuitive and customizable service management software and provides several ways to view tickets based on user preference and type of…

Ways to Set Up and View Tickets Within Vivantio
Vivantio Service Operations Team, Service Operations
Published Updated December 5, 20231 min read
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Vivantio offers customizable service management software, meaning that users can mold our platform to meet their needs. Vivantio provides several ways to view tickets based upon technician preference and the type of customer service requests being fulfilled. Check out this video to learn more.

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ArticleService-to-Renewal Signal Mapping for Early Risk DetectionNothing looks wrong — until it does. Most renewal risk builds quietly through service interactions. Here’s how to identify it earlier.Customer Service ManagementBest practicesArticleRight-Sized ITIL: Structure Without Process DragService teams often feel slower even when nothing is technically broken. This guide introduces Right-Sized ITIL — a practical governance model that reduces…ITSMITILBest practicesVideoReporting & Dashboards: Unlock Data-Driven Decisions with Vivantio.Create, customize, and share real-time dashboards and reports with Vivantio. Empower your teams to visualize key metrics and drive smarter decisions—no…Customer Service ManagementBest practicesReporting & Analytics

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