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Roles & Permissions Provide Data Control for Service Management Teams


Vivantio offers a flexible ITSM software solution that can be used by service teams across multiple departments within the same company while keeping data secure. When Roles and Permissions are enabled in our ITSM platform, you can determine who and what departments can perform certain operations and access particular (e.g., confidential) data within the system. This video provides an overview of the roles and permissions capabilities within the Vivantio platform.

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Vivantio was founded on the idea that great service starts at the core of any organization. Our goal is to empower companies to achieve unparalleled service excellence through our unified platform that’s flexible and scalable.