Brief articles on service management that include tips, trends, best practices, and more.
5 Ways to Get the Most Out of Your Free Software Trial TIPS TO MAXIMIZE YOUR [...]
In every company, it is crucial to have effective, efficient communication, such as the ability to alert your team about new urgent issues, or let a customer know you've responded. Thanks to API integration and webhooks, Vivantio makes sending messages to applications such as Microsoft Teams from your department easy.
What are the different kinds of integration methods available with ITSM platforms? Learn what they are and why they might be valuable to your team.
Is it really ideal for every service team to operate the same way constantly? Learn why flexible service management can improve efficiency.