Brief articles on service management that include tips, trends, best practices, and more.
Top 3 Topics at SITS 2019
Lauren Saalmuller2019-05-07T14:33:27+00:00The Top 3 Questions on Everyone's Mind at SITS 2019 WHAT EVERYONE'S TALKING ABOUT [...]
A Service Solution for Accounting and Finance
Lauren Saalmuller2019-05-23T13:43:15+00:00How Accounting & Finance Departments are Saving Time and Money Using Vivantio IS YOUR ITSM SOFTWARE [...]
5 Steps to Advance Your IT Service Career
Nate Lipka2019-02-05T14:55:33+00:00Not sure about what you need to do to advance your IT service career? Check out our quick 5-step guide to plan out your moves.
4 Types of Integration Methods with Your IT Service Management Platform
Nate Lipka2019-06-06T17:23:19+00:00What are the different kinds of integration methods available with ITSM platforms? Learn what they are and why they might be valuable to your team.
4 Reasons Why You Need to Have a Flexible Approach to Service Management
Nate Lipka2019-02-05T14:59:03+00:00Is it really ideal for every service team to operate the same way constantly? Learn why flexible service management can improve efficiency.
4 Takeaways from Vivantio’s 2018 UK User Group
Alexis Mackie2019-03-13T13:58:42+00:00Couldn't make our latest user group? Here are some quick lessons learned and things to look forward to in the near future.
Why Should You Care About ITSM?
Nate Lipka2019-02-05T15:01:11+00:00What are the actual benefits your team get from utilizing ITSM? Learn more as we provide an in-depth look.
Service Catalog: The Intersection Between Business and Technical Services
Nate Lipka2019-02-05T15:04:20+00:00What is a service catalog and what can it do for your service team? Learn more in our in-depth guide.
Bridging the Gap Between ITIL and Project Management Best Practices
Nate Lipka2019-02-06T21:48:18+00:00How can you meld project management techniques with an ITIL framework? Here's a guide to how the two principles can fit together.
3 Benefits of Managing All Your Support Teams on a Multi-Tenant Service Management Platform
Nate Lipka2019-04-30T13:27:46+00:00Is it better to operate multiple service teams across an organization on one platform? Learn more about three compelling reasons to consider a multi-tenant service platform.