Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, continues their streak as a High Performer in several categories in the 2022 Summer Report from product review platform G2. G2 is a peer-to-peer review site headquartered in Chicago, Illinois where verified users review, rank and share experiences and feedback on various services and software products.
As a high performer on G2, Vivantio maintains their long-running streak of ranking high in customer satisfaction and averages 4.2 out of 5 stars. Recent reviews applauded Vivantio for having a “feature-rich system” that can be “configured to be as complex or simple as you want it.”
In G2’s latest Summer Report, Vivantio was noted as a High Performer in Europe, United Kingdom and overall Mid-Market in the categories of Service Desk, Help Desk and IT Service Management Tool.
Vivantio’s service and support teams were also called out in several reviews citing “the support team are fantastic” and they help create “a personalized experience for any business that purchase their service.”
Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives, and elevate the customer experience.