Home / News & Awards / Vivantio Recognized as High Performer from G2 in Summer Report

Vivantio Recognized as High Performer from G2 in Summer Report

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, continues their streak as a High Performer in several categories in the 2022 Summer Report from product review platform G2. G2 is a peer-to-peer review site headquartered in Chicago, Illinois where verified users review, rank and share experiences and feedback on various services and software products.

As a high performer on G2, Vivantio maintains their long-running streak of ranking high in customer satisfaction and averages 4.2 out of 5 stars.  Recent reviews applauded Vivantio for having a “feature-rich system” that can be “configured to be as complex or simple as you want it.”

In G2’s latest Summer Report, Vivantio was noted as a High Performer in Europe, United Kingdom and overall Mid-Market in the categories of Service Desk, Help Desk and IT Service Management Tool.

Vivantio’s service and support teams were also called out in several reviews citing “the support team are fantastic” and they help create “a personalized experience for any business that purchase their service.”

Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives, and elevate the customer experience.

Vivantio is a leader in United Kingdom Service Desk on G2
Vivantio is a leader in Mid-Market IT Service Management (ITSM) Tools on G2
Users love Vivantio on G2
Vivantio is a leader in IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Mid-Market Europe IT Service Management (ITSM) Tools on G2

“I would recommend Vivantio. Good product and service.”

– G2 Reviewer, Evette A, IS Manager

Vivantio’s success can be attributed to consistently providing best value with unique, flexible licensing, quick-response customer satisfaction and support, and a feature-rich, configurable platform that can be adapted to any growing business’s needs.  More reviews on G2 and other review sites are available here.

To see why customers rate Vivantio so highly, book a personalized demo today.

About Vivantio

Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses.

About G2

G2.com is the largest and most trusted software marketplace, helping over 5.5 million people every month make smarter software decisions based on authentic peer reviews.

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By Published On: August 17th, 2022Categories: News & AwardsTags: , , , 4.5 min read

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About the Author

Greg Rich is CEO and co-founder of Vivantio. Greg’s passion for customer service started at a very early age whilst working alongside his parents who owned a small, family residential home in Somerset, England. He spent several years volunteering for the Avon & Somerset police constabulary before finding his passion in customer service and support for Kinghtstone Housing Association, one of the UKs largest social landlord. Over the course of 10 years, Greg’s curiosity and creativity drove innovative and forward-thinking technology solutions to complex business problems within Social Housing. In 2003, Greg co-founded Vivantio and released the world’s first SaaS Helpdesk Solution in order to allow SME companies to provide better service to their customers.