Vivantio AI
AI across your whole service operation
Assist agents in the moment, deflect with smart self-service, and turn service data into insight, not a chatbot bolted on.
Explore all Vivantio AIService Management
Automate & Configure
Assist agents in the moment, deflect with smart self-service, and turn service data into insight, not a chatbot bolted on.
Explore all Vivantio AIVivantio is one platform covering IT, customer service, HR, Facilities, GRC, Finance and more — each team with their own workspace, all on one licence.
Whether you're an IT leader, HR director, facilities manager or support team head — Vivantio has a solution built around your specific service management challenge.
ITIL-aligned incident, problem, change and asset management. For IT teams that have outgrown basic ticketing.
Explore ITSM Customer ServiceB2B customer support beyond shared inboxes. SLAs, account context and self-service for growing support teams.
Explore CSM EnterpriseStart with IT. Expand to HR, Facilities, Finance and beyond — one platform, one licence, zero re-implementation.
Explore ESM HRHR helpdesk software for employee requests, onboarding workflows and policy queries. No ITIL jargon.
Explore HR FacilitiesWork order management and asset tracking across sites. Replace the maintenance spreadsheet.
Explore Facilities MSP / TechMulti-client support operations for managed service providers. Per-client SLAs, automation, client portals.
Explore MSP GRCStructured risk workflows, compliance management and immutable audit trails, without heavyweight GRC platforms.
Explore GRC Finance & LegalStructured intake, multi-stage approvals and a complete audit trail for finance and legal request management.
Explore Finance & Legal ISVB2B product support for software companies. SLA tiers, account context, self-service deflection and known issue management.
Explore ISV SupportThe fastest path to enterprise-wide service management is to prove the value with IT first, then expand team by team. Vivantio is designed for that journey — one platform, one licence, as many departments as you need.
Whether you're starting with IT, expanding to other departments, or building a customer service operation from scratch. We'll help you understand what Vivantio looks like for your specific situation.
