Customer Service Management

Learn about elevating from case management to customer service management and the impact service management can have on your team and business

Customer Self Service

Gartner, Forrester and McKinsey all predict that Self Service Strategies and AI will lead the way in delivering service improvements.

Trade Shows

Join Vivantio at SITS 2022 – The Service Desk & IT Support Show
Europe's leading event for Service Desk and IT Support - SITS 22 is back & Vivantio will be there providing insights on elevating your customer experience.
2 min|Trade Shows|
Vivantio Execs Speaking at Europe’s Top ITSM Conference
Vivantio is pleased to announce Alexis Mackie, Head of Customer Success and Andy Walsh, COO will be presenting an educational session at SITS 22 this May.
3 min|Trade Shows|
Top 3 Takeaways at the 2019 Service Desk and IT Support Conference
Topics like choosing the best ITSM software, streamlining service management, keeping up with customer demands and staying innovate, were hot at SITS.
2 min|Trade Shows|

Connect with us through your preferred social media channels for the most exiting news from our community.