Vivantio Continues Streak of Recognition from G2 in Winter Report
Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, continues to be recognized as a Higher Performer and Momentum Leader in several categories in the G2 2022 Winter Report. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.
As a top performer on G2, Vivantio continues to rank high in customer satisfaction and averages 4.2 out of 5 stars. Customers give Vivantio high marks for easy configurability and quality of support. In fact, in G2’s latest Winter Report, Vivantio was noted as Best Support (Service Desk) Mid-Market as well as a High Performer in Europe, Mid-Market and Overall Categories. Vivantio continued to be recognized as Momentum Leader as well.
Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives and elevate the customer experience.
“Very Satisfied! Vivantio has met all of our needs and offers many features that we weren’t necessarily looking for but have been quite helpful. We bought it for ticket management but have been delighted with the forms, workflows, customer portal, etc.”
– G2 Reviewer, Chris B, Project Manager
Vivantio’s success can be attributed to consistently providing best value with unique, flexible licensing, quick-response customer satisfaction and support, and a feature-rich, configurable platform that can be adapted to any growing business’s needs. You can check out our latest reviews on G2 here.
To see why customers rate Vivantio so highly, book a demo today.
Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses.
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Vivantio was founded on the idea that great service starts at the core of any organization. Our goal is to empower companies to achieve unparalleled service excellence through our unified platform that’s flexible and scalable.