Service Management Software Demo Expectations – Podcast

Get ready for a 30-minute dive inside of the award-winning powerful platform from Vivantio and discover how you can empower your teams and bring exceptional support to both internal and external customers alike. Just click the play button and listen!

Join Product Specialist Melissa Faletra and Software Sales Engineer Mark Walker as they demonstrate how to easily configure and enable the many features of the Vivantio solution including:

• Customizing TICKETING views and working with automation, workflows and routing
• Using our built-in CRM to provide a holistic view of the operations
• Storing unlimited ASSETS in a full CMDB and mapping their relationships
• Providing knowledge-based ARTICLES and videos to help increase efficiency
• Creating custom dashboards and REPORTS to help make informed decisions
• Managing codeless INTEGRATIONS with popular platforms like Azure, Office, Jira and more!

Plus, the Vivantio platform is backed by ITIL to drive continuous improvement, boost service efficiency and elevate customer satisfaction.