Home / News & Awards / Vivantio Ranks High in Performance and User Adoption – G2 Winter 2023

Vivantio Ranks High in Performance and User Adoption – G2 Winter 2023

Vivantio hits a personal record of 8 High Performer badges in G2’s Winter Report!

As a leading provider of customer service optimization software and solutions for demanding B2B service teams, Vivantio continues its streak as a High Performer, while adding additional recognition as a result of the high praise received by their wonderful customers.

In G2’s latest Winter Report, Vivantio maintained High Performer status in Europe and the United Kingdom, overall Mid-Market in the categories of Service Desk, Help Desk and IT Service Management Tool, whilst adding Enterprise and Highest User Adoption in Small Business. Additionally, Vivantio is proud to tout an 8th badge for “Users Love Us” which was awarded based on 20 positive reviews of 4 stars or above.

As a high performer on G2, Vivantio maintains their long-running stretch of ranking high in customer satisfaction and averages 4.2 out of 5 stars. Recent reviews applauded Vivantio for having a “feature-rich system” that can be “configured to be as complex or simple as you want it.”

Users love Vivantio on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Small-Business IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Mid-Market Service Desk on G2
Vivantio is a leader in United Kingdom Service Desk on G2
Vivantio is a leader in Service Desk on G2
Vivantio is a leader in Small-Business Service Desk on G2
Vivantio is a leader in Mid-Market Europe IT Service Management (ITSM) Tools on G2

“Simple to use, top class customer support”

– G2 Verified User, Investment Management

Vivantio’s success can be attributed to consistently providing best value by helping organizations to streamline service operations, increasing productivity and accelerating response times to customers, all through a simple and easy to use interface. All backed by our stellar, customer centric, service and support teams.

To see why customers rate Vivantio so highly, book your personal demo below.

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About Vivantio

Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses.

Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives, and elevate the customer experience.

About G2

G2.com is the largest and most trusted software marketplace, helping over 5.5 million people every month make smarter software decisions based on authentic peer reviews.

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About the Author

Vivantio was founded on the idea that great service starts at the core of any organization. Our goal is to empower companies to achieve unparalleled service excellence through our unified platform that’s flexible and scalable.