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Vivantio Maintains High Performance Status from G2

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, continues to be recognized as a Higher Performer in several categories in the 2022 Spring Report from G2. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.

As a high performer on G2, Vivantio maintains their streak of ranking high in customer satisfaction and averages 4.2 out of 5 stars.  Recent reviews applauded Vivantio for being a “powerful and flexible tool” that is “easy to use” and “feature-rich”.  In G2’s latest Spring Report, Vivantio was noted as a High Performer in Europe, United Kingdom and overall Mid-Market in the categories of Service Desk, Help Desk and IT Service Management Tool.  


Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives and elevate the customer experience. 

“Vivantio is a powerful and flexible tool that ensures our customer and asset data is in good hands. I find the power to layout and control our data as it suits us best is a great addition… “

– G2 Reviewer, Chris B, Project Manager

Vivantio’s success can be attributed to consistently providing best value with unique, flexible licensing, quick-response customer satisfaction and support, and a feature-rich, configurable platform that can be adapted to any growing business’s needs.  More reviews on G2 are available here. 

To see why customers rate Vivantio so highly, book a personalized demo today.

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About Vivantio

Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses.

About G2

G2.com is the largest and most trusted software marketplace, helping over 5.5 million people every month make smarter software decisions based on authentic peer reviews.

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By Categories: News & Awards1.8 min read


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About the Author

Vivantio was founded on the idea that great service starts at the core of any organization. Our goal is to empower companies to achieve unparalleled service excellence through our unified platform that’s flexible and scalable.