Vivantio, a Leader across multiple service categories – G2 Spring 2023
Another personal record for Vivantio with 12 customer review badges in G2’s Spring Report!
Vivantio, a leading provider of service management software, has set a new record by receiving a total of twelve G2 Crowd customer review badges for Spring 2023. The company broke its previous record of eight badges achieved in the winter of 2023.
The badges awarded include: Leader Europe (Service Desk), Leader (Service Desk), Momentum Leader (Service Desk and Help Desk), Best Meets Requirements Small-Business, Highest User Adoption Small-Business, High Performer United Kingdom (Service Desk, Help Desk, IT Service Management (ITSM) Tools), High Performer Mid-Market Europe (IT Service Management (ITSM) Tools), High Performer (IT Service Management (ITSM) Tools, Help Desk), High Performer Enterprise (Service Desk, IT Service Management (ITSM) Tools, Help Desk, Customer Self-Service), High Performer Mid-Market (IT Service Management (ITSM) Tools, Service Desk, Help Desk), and High Performer Small-Business (Service Desk).
The awarding of these badges demonstrate Vivantio’s strong performance across various categories of service management software, with high customer satisfaction scores and low market presence scores compared to the rest of the industry. The Users Love Us badge was also earned, which is awarded to companies with an average rating of 4.0 stars or more based on 20 or more customer reviews.
Vivantio is proud to receive these accolades and is committed to continuing to provide top-quality service management solutions to its customers.
As a high performer on G2, Vivantio maintains their long-running stretch of ranking high in customer satisfaction and averages 4.2 out of 5 stars. Recent reviews applauded Vivantio for having a “feature-rich system” that can be “configured to be as complex or simple as you want it.”
“Simple to use, top-class customer support”
– G2 Verified User, Investment Management
Vivantio’s success can be attributed to consistently providing best value by helping organizations to streamline service operations, increasing productivity and accelerating response times to customers, all through a simple and easy to use interface. All backed by our stellar, customer centric, service and support teams.
To see why customers rate Vivantio so highly, book a personalized demo today.
About Vivantio
Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses.
Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives, and elevate the customer experience.
About G2
G2.com is the largest and most trusted software marketplace, helping over 5.5 million people every month make smarter software decisions based on authentic peer reviews.
