In this video, team members at Vivantio, a leading service management software provider, took time out during the Service Desk and IT Support Conference in London to discuss how customer service is at the core of their organization.
About Lauren SaalmullerLauren joined the Vivantio marketing team as a content specialist in 2019 and has a background in marketing, content creation, and journalism.
Explore how a growing mutual insurance provider increases efficiency using Vivantio's flexible and easy-to-use ITSM software across multiple service teams including HR, Facilities, Marketing and Legal.
The Vivantio team met with over 300 people including industry experts during the Service Desk and IT Support Show. We discovered that topics like choosing the best ITSM software, how to best streamline service management, identifying the skills an IT team needs to keep up with customer demands, and staying ahead of technological innovation, were on everyone’s mind this year.
Vivantio's service desk tool can meet the unique demands of any department receiving internal or external requests, regardless of industry. Learn how departments like Accounting and Finance are saving time and money using Vivantio's ITSM software while keeping sensitive data secure across multiple service teams