UNLIMITED CONNECTIVITY

Connect to on-premise and cloud systems, all your data sources and a limitless list of business tools

UNIFIED POWERFUL HUB

Seamlessly integrate with all the tools your teams depend upon

Discovery

Whether you utilize SCCM, Spiceworks, a homegrown tool or something else to track assets, link it up with Vivantio to track repeat issues, assess the impact of upcoming changes and keep track of scheduled maintenance

CRM & Sales Automation

Give your sales team visibility of issue/project status before they call customers and give your technicians access to all the data they need about your customers as soon as a ticket is logged

Monitoring

Use Vivantio as the hub for your event management tools – network monitoring, server monitoring, etc. – and stay ahead of issues before they become real problems

Software Development Life Cycle

Integrate directly with Application Lifecycle Management programs like Jira and Azure DevOps

POWERFUL WITH UNMATCHED FLEXIBILITY

Our extensive API can be used to query, update and create data, allowing for rich integrations with in-house or off-the-shelf software systems

Out-of-the-Box Integrations

Connect Vivantio with your core applications via an easy wizard based approach – just two or three clicks, and you’re syncing CRM data, passing work to dev/engineering teams, and tracking assets

Web Hooks and Web Methods

Build codeless integrations configured in minutes with our fully customizable Webhooks and Web Methods

Integration Service Component

If your service desk is in the cloud, but your other systems aren’t, you can use the Integration Services Component to securely connect Vivantio to Active Directory, Asset Discovery tools, and Data Warehouses

API First

If you need something more complex or your development team wants to build bespoke micro-applications, complex multi-stage integrations, etc., rest easy knowing that Vivantio is API first – no limitations on functionality, and no paid-for API transactions

BLOG: How to Set up SMS Messaging in Vivantio’s ITSM Software Using Webhooks

WHITE PAPER

BOOST YOUR SERVICE DESK WITH THESE NEW TICKET PRIORITIZATION STRATEGIES

Improve performance by up to 10% with this newly researched methodology

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OUR LATEST INTEGRATION BLOGS

BLOG: How to integrate Vivantio with Microsoft Teams

BLOG: How to integrate Vivantio with Slack

REQUEST A DEMO

Learn how you can elevate your service

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EXPLORE OTHER FEATURES

Complete the customer journey and drive even more value by making use of an extensive array of other products within your subscription

FLEX UI

Our FLEX UI empowers organizations to combine the entire service operations into a single, unified platform

See the FLEX difference

CRM

For teams providing external support to customers, integrate with CRM and sales automation tools

Integrate with Core System

AUTOMATION

Put controls in place to track, monitor and ensure continued and improved service continuity

Streamline Repetitive Processes

ANALYTICS

Capture and compile the data you need, from real-time statistics to historic trends to custom reporting

Measuring Improvement

LET’S CONNECT

We believe good customer service stems from making connections – human connections.

Once you’re ready to give our software a closer look, the next step is to speak with one of our solutions consultants.

During this conversation, you’ll learn:

  • If our IT software fits within your budget. Our pricing model is flexible, unique to the buyer and based on volume.

  • How it integrates with your current tools. Vivantio’s ITSM platform was built API-first.

  • Which platform is best for your business needs. Our solutions team can set you up with a demo or free trial.

Already using our products and need some assistance? Contact our technical support team.