AUTOMATE BUSINESS PROCESSES

Automation reduces workload, improves efficiency and decreases costs

MANAGE COMPLEX WORKFLOWS

The Vivantio workflow designer automates recurring processes within your business, removing the need for manual resources

SIMPLIFY TICKET AUTOMATION

Powerful business rules can be built easily, to make decisions on-the-fly without the need for human intervention

WHITEPAPER: Boost Your Service Desk With These New Ticket Prioritization Strategies

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CASE STUDY

Learn how Capita Travel and Events improved ticket resolution time with Vivantio ITSM

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VISUALIZE TICKET MANAGEMENT

Use automation to bring information to the front of the screen to help make more informed decisions

LOAD BALANCER: Assign tickets to those with capacity

REPORT

THE STATE OF SERVICE DESK STRATEGY

In partnership with Service Desk Institute (SDI), we surveyed mid-level and enterprise service desks to learn how they implement service strategy

INTEGRATE WITH KEY TOOLS

Complete service automation by integrating fully with other core business applications

Just some of the tools we integrate with:

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Learn how you can elevate your service

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EXPLORE OTHER FEATURES

Complete the customer journey and drive even more value by making use of an extensive array of other products within your subscription

LET'S CONNECT

We believe good customer service stems from making connections – human connections.

Once you’re ready to give our software a closer look, the next step is to speak with one of our solutions consultants.

During this conversation, you’ll learn:

  • If our IT software fits within your budget. Our pricing model is flexible, unique to the buyer and based on volume.

  • How it integrates with your current tools. Vivantio’s ITSM platform was built API-first.

  • Which platform is best for your business needs. Our solutions team can set you up with a demo or free trial.

Already using our products and need some assistance? Contact our technical support team.