FEATURES BY EDITION: CUSTOMER SERVICE MANAGEMENT
VALUE
VITAL
VELOCITY
VISIONARY
ESSENTIALS
All the essential features required to get you up and running
Centralize Service Operations
ADOPT BEST PRACTICE AND PROVEN SERVICE METHODOLOGY
UNIFY SERVICE OPERATIONS THROUGHOUT EVERY TEAM
EXTEND SERVICE MANAGEMENT CAPABILITIES ACROSS THE ORGANIZATION
FLEXIBLE SOFTWARE
With an easy to use and intuitive interface, Vivantio gives you all the tools you need to manage your service environment
Simple and Easy to Use
LEVERAGE IT SERVICE MANAGEMENT ACROSS CUSTOMER SERVICE TEAMS
AUTOMATE BUSINESS PROCESSES RIGHT ACROSS THE ORGANIZATION
BE IN TOTAL CONTROL OF YOUR SERVICE OPERATION
FOCUSED SERVICE
Features designed to enhance customer experience, communications and satisfaction
Consolidate Customer Information
MANAGE BETTER RELATIONSHIPS WITH A LAZER FOCUS ON YOUR CUSTOMER
DELIVER UNIQUE CUSTOMER EXPERIENCES, DRIVE FURTHER VALUE AND RETAIN MORE CUSTOMERS
UNIFY ALL YOUR COMPANY SERVICES INTO ONE UNIFIED PLATFORM
SERVICE OPTIMIZATION
Improve service efficiency by deploying features designed to automate process, empower customers and reduce workload
BE A CUSTOMER SERVICE HERO
OPTIMIZE YOUR SERVICE OFFERING WITH ADVANCED ANALYTICS TO AUTOMATE BUSINESS PROCESSES
EXTEND THE ENTIRE SERVICE OPERATIONS THROUGH BESPOKE BUSINESS WORKFLOWS AND ADVANCE ANALYTICS
TAKE FULL CONTROL OF AUTOMATION AND INTEGRATION
UNIFIED PLATFORM
Empower your service team with information from across the business to better service your customers
MANAGE YOUR TEAM
CREATE A SERVICE STRATEGY AND BRING TEAMS TOGETHER TO DRIVE CUSTOMER SERVICE EXCELLENCE
SCALE ACROSS THE ENTIRE ORGANIZATION AND TAKE CONTROL OF SERVICE OPERATIONS
SCALE ACROSS THE ENTIRE ORGANIZATION AND TAKE CONTROL OF SERVICE OPERATIONS
PEOPLE CENTERED SERVICE
We’re more than providers of useful technology. We are people focused on serving people – just like you
HELP WHEN YOU NEED IT
SUPPORT FROM START TO FINISH
YOUR SERVICE PARTNER, WORKING WITH YOUR BUSINESS
DEDICATED SERVICE TEAM, WORKING IN, ON, AND FOR YOUR BUSINESS
JOIN 5000+ USERS GETTING FOCUSED SERVICE
GET A QUOTE
Vivantio offers an extensive range of features to fit your unique service offerings, which is why it’s important that we connect you with a solutions consultant who can assist you with selecting the best solution


