Vivantio harvests a record 71 G2 customer review badges for Fall 2023!

Introduction

In the ever-evolving world of service management software solutions, third-party reviews have become an invaluable tool for both buyers and sellers. At the forefront of these reviews is G2, the largest and most trusted software marketplace. Annually, over 80 million users trust G2 to make smarter software decisions based on authentic peer reviews. Vivantio’s recent achievements in G2 customer reviews reflect our continued commitment to excellence in service management software solutions.

The Value of G2 Badges: More Than Just a Recognition

G2 Badges are not merely symbols; they are stamps of trustworthiness, an accolade that comes straight from the real-life experiences of our customers. To quote Jeremy Sacramento, Content Manager at Dreamdata:

“G2 Badges not only give proof of how you’re ranking in your categories, but they also highlight the aspects of your product and services which have really clicked with your reviewers. Furthermore, their widespread recognition in the B2B space lends an added layer of validity and social proof.”

These badges signify the level of trust that only authentic peer reviews can provide. They stand as an emblem for a company’s commitment to excellence and its continuous effort to exceed customer expectations.

Making Sense of all these G2 Badges: What Do They Represent?

To qualify for G2’s esteemed “Best Of” lists, a product or service must accumulate at least 50 approved reviews within an evaluation period. The badges come in various types, each highlighting specific achievements:

  • Leader/High Performer Badges: Recognizes products in the Leaders or High Performers Quadrant of the G2 Grid.
  • Regional Leader/High Performer Badges: Awards products in G2’s Quadrant for specific regional categories.
  • Momentum Badges: Celebrates products showcasing significant positive growth over the past year.

These badges provide a multifaceted insight into a product’s standing, functionality, and customer satisfaction across different markets and segments.

Vivantio’s Fall G2 Crop: An Achievement Worth Celebrating

This season, Vivantio didn’t just gather a few leaves; we swept up an entire pile! Not only did we outdo our summer tally, but we also reaped a staggering 71 individual badges across 16 different categories. Spanning regions like the Americas, Europe, Asia, and more, our badges highlight our prowess in IT Service Management (ITSM) Tools, Help Desk, Service Desk, and Customer Self-Service.

While each of these 71 badges is a testament to our commitment and the trust our customers have in us, they also underline the importance of platforms like G2. These platforms provide buyers with unique insights and vendors with valuable feedback, ensuring a symbiotic relationship where the ultimate goal is continuous service improvement.

For those of you wondering, “That sounds impressive, but what does it truly signify?” – it means that Vivantio stands tall among its peers, consistently delivering unparalleled service and solutions across a myriad of categories and regions. So, this fall, as you sip on your pumpkin-spiced something or other… know that Vivantio’s customer review badge harvest is not just for show, it is a testament to our unwavering commitment to quality and innovation.

In Closing…

As the digital landscape continues to evolve, third-party review sites like G2 remain indispensable. They offer a transparent, unbiased perspective that helps both buyers choose the right product and vendors like us to continually enhance our offerings.

We, at Vivantio, are both humbled and invigorated by this recognition. We extend our heartfelt thanks to our customers for their trust and feedback. As we continue our journey, we remain committed to upholding the excellence that these 71 badges represent.

For potential customers, this means partnering with a recognized leader that’s consistently been validated by peers and users alike. When you choose Vivantio, you’re not just selecting a service; you’re reaping the benefits of a platform celebrated for its excellence, efficiency, and effectiveness.

Ready to rake in the best for your business this fall? Connect with Vivantio for seasoned advice and custom solutions that’ll help set you up for a bountiful harvest!

Vivantio is a leader in Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Mid-Market Asia Pacific Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Enterprise Europe Help Desk on G2
Vivantio is a leader in United Kingdom IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Mid-Market Service Desk on G2
Vivantio is a leader in Small-Business Service Desk on G2
Vivantio is a leader in EMEA Service Desk on G2
Vivantio is a leader in Customer Self-Service on G2
Vivantio is a leader in Small-Business IT Service Management (ITSM) Tools on G2

See below for a full listing and description of the 16 types of G2 customer review badges we received and the sub-list of individual badges within each that we ranked highly for:

  1. Best Results Enterprise (2)
    • Enterprise Help Desk
    • Enterprise Service Desk
  2. Users Most Likely To Recommend Enterprise (1)
    • Enterprise Service Desk
  3. Best Meets Requirements Enterprise (2)
    • Enterprise Service Desk
    • Enterprise IT Service Management (ITSM) Tools
  4. High Performer Mid-Market (14)
    • Mid-Market EMEA Service Desk
    • Mid-Market Asia Pacific Service Desk
    • Mid-Market United Kingdom Service Desk
    • Mid-Market Europe Service Desk
    • Mid-Market United Kingdom Help Desk
    • Mid-Market United Kingdom Customer Self-Service
    • Mid-Market EMEA IT Service Management (ITSM) Tools
    • Mid-Market Europe IT Service Management (ITSM) Tools
    • Mid-Market Europe Help Desk
    • Mid-Market Americas IT Service Management (ITSM) Tools
    • Mid-Market EMEA Help Desk
    • Mid-Market Americas Service Desk
    • Mid-Market Asia Pacific Customer Self-Service
    • Mid-Market Americas Help Desk
  5. High Performer Enterprise (13)
    • Enterprise Asia Pacific Service Desk
    • Enterprise Asia Service Desk
    • Enterprise Europe Help Desk
    • Enterprise Asia Help Desk
    • Enterprise Asia Pacific Help Desk
    • Enterprise Asia Customer Self-Service
    • Enterprise EMEA Help Desk
    • Enterprise Asia Pacific IT Service Management (ITSM) Tools
    • Enterprise Europe Service Desk
    • Enterprise EMEA Service Desk
    • Enterprise Asia Pacific Customer Self-Service
    • Enterprise Americas Service Desk
    • Enterprise Americas Help Desk
  6. High Performer Asia Pacific (20)
    • Asia Pacific Service Desk
    • Asia Service Desk
    • Europe Service Desk
    • United Kingdom IT Service Management (ITSM) Tools
    • Southeast Asia Customer Self-Service
    • United Kingdom Service Desk
    • Southeast Asia Help Desk
    • United Kingdom Help Desk
    • Europe IT Service Management (ITSM) Tools
    • Asia Pacific IT Service Management (ITSM) Tools
    • United Kingdom Customer Self-Service
    • Asia IT Service Management (ITSM) Tools
    • Americas IT Service Management (ITSM) Tools
    • Asia Help Desk
    • Asia Pacific Help Desk
    • Americas Service Desk
    • Asia Customer Self-Service
    • Asia Pacific Customer Self-Service
    • Americas Help Desk
    • Americas Customer Self-Service
  7. Leader EMEA (1)
    • EMEA Service Desk
  8. Easiest To Use Enterprise (1)
    • Enterprise IT Service Management (ITSM) Tools
  9. Momentum Leader (3)
    • Service Desk
    • IT Service Management (ITSM) Tools
    • Help Desk
  10. Easiest Setup Enterprise (1)
    • Enterprise IT Service Management (ITSM) Tools
  11. Leader (1)
    • Service Desk
  12. High Performer Enterprise (4)
    • Enterprise Service Desk
    • Enterprise Help Desk
    • Enterprise IT Service Management (ITSM) Tools
    • Enterprise Customer Self-Service
  13. High Performer Mid-Market (3)
    • Mid-Market Service Desk
    • Mid-Market IT Service Management (ITSM) Tools
    • Mid-Market Help Desk
  14. High Performer Small-Business (1)
    • Small-Business Service Desk
  15. Highest User Adoption Small-Business (1)
    • Small-Business IT Service Management (ITSM) Tools
  16. High Performer (3)
    • IT Service Management (ITSM) Tools
    • Help Desk
    • Customer Self-Service

That’s 71 total customer review badges across a variety of types and achievements.

About Vivantio

Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses.

Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives, and elevate the customer experience.

About G2

G2.com is the largest and most trusted software marketplace, helping over 5.5 million people every month make smarter software decisions based on authentic peer reviews.

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