Introducing Vivantio’s Revolutionary New Pricing Structure

Introduction

We are incredibly excited to share something new with you. Vivantio, your trusted partner in B2B service management software, has just unveiled a game-changing solution to help you manage your services more effectively and effortlessly.

One Platform to Rule Them All

Say goodbye to the confusion of multiple tiers and products. We’ve unified our four previously distinct product tiers (Value, Vital, Velocity, and Visionary) into one all-encompassing Vivantio Platform. This means full access to every feature we offer at one clear, inclusive price.

What does this mean for you? The Vivantio Platform is not just a merger of what came before but a vast enhancement, carefully designed to streamline service management and scale according to your team’s requirements. Plus, you can switch on the features you need when you need them, offering flexibility without getting overwhelmed with options.

Exclusive Benefits for All Our Customers

With the launch of our new platform, every customer gains access to incredible perks:

  • Global Compliance: Choose data centers according to your needs.
  • Dedicated Support: Enjoy personalized attention from our US and UK teams via phone and email.
  • Personalized Guidance: A Professional Services Consultant will guide you through the implementation process, along with ITIL4 best practices.
  • Your Success Manager: A dedicated post-launch Customer Success Manager will stay with you for the lifetime of your engagement.

Fair Pricing for All

Our new pricing structure is set at just $99 per named user per month. What’s more, we’re introducing standardized volume pricing agreements for multiple users, and we remain one of the few vendors to offer concurrent licensing. This unique approach ensures flexibility and cost savings, empowering organizations of all sizes to receive the best value as they grow.

A Message from Our CEO

Greg Rich, CEO and Co-founder of Vivantio, perfectly captures our vision, saying…

“Vivantio’s shift to a unified platform aligns seamlessly with the company’s mission to provide exceptional service management solutions and champion customer experience. By eliminating tiers and providing every customer with access to all features, Vivantio reinforces its dedication to transparency, inclusivity, and customer empowerment.”

We’re Here for You

We can’t wait for you to experience the Vivantio Platform and all it has to offer. We’ve made these changes with you in mind, focusing on what will best serve your business needs today and in the future.

If you have any questions or need assistance, our team is always here for you. Contact us today to learn more and join us on this exciting journey to a new era of service management.

Your success is our passion. Welcome to the new Vivantio.

Read the official press release article here.

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Vivantio 2023 new pricing structure
By Categories: News & Awards2.2 min read
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