Vivantio is a powerful, flexible platform designed to increase efficiency across companies’ service teams.
Manage your core incident, problem, change, client and asset management needs with an ITSM solution built API-first so all your key tools work together seamlessly.
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Service desks are at the center of it all and establishing a service strategy is a critical part of service desk operations. It transforms objectives and goals into actionable plans and processes.
Download your free copy of our report, “The State of Service Desk Strategy,” to learn how different service teams:
• Assign responsibility for service desk strategy • Update their strategy to align with business goals • Communicate their strategy to other parts of the business