Vivantio. The Customer Fanatics.

Vivantio was founded on the idea that great service starts at the core of any organization. Our purpose is help our customers deliver the best possible service experience to their customers

Vivantio. The Customer Fanatics.

Vivantio was founded on the idea that great service starts at the core of any organization. Our purpose is help our customers deliver the best possible service experience to their customers

About Vivantio

Our Customers Continue to Love Us!

We are fortunate to have such loyal customers continuing to say great things about their Vivantio partnership

Best IT Management Products 2024
Best Customer Service Products 2024
Vivantio is a leader in HR Case Management on G2
Vivantio is a leader in Enterprise HR Case Management on G2
Vivantio is a leader in IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Enterprise EMEA Customer Self-Service on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Mid-Market IT Asset Management on G2
Vivantio is a leader in United Kingdom IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Service Desk on G2

Our Culture

With offices across the globe, we maintain a collaborative, customer-centric culture that encourages participation in humanitarian initiatives and professional development.

Our growing team includes people with various backgrounds who all share a common goal of empowering service teams to provide the best customer experience possible.

About Vivantio

Our Values

As a company that implements EOS, our values are at the very core of our people, and everything we do

Customer Fanatics

We’re all about customer service first, last and always

Principled

Uncompromising accountability, honesty and integrity

Problem Solvers

Takes ownership of problems and develops solutions

Perfectionists

Always improving. Seeks new and bigger challenges. Doesn’t settle for “okay”

Passionate

We cultivate an environment focused on team, fun, passion & personal growth

20 Years Strong

Our story began in 2003, inspired by the desire to build a multi-tenant platform that’s reliable, configurable and secure. Today, Vivantio is one of the most trusted service management SaaS providers for service teams who demand more

TODAY

0
Software Releases
0
Actions Logged
0
Emails Processed
0%
SaaS Customers
0%
Customer Retention
0%
Platform Availability

Our People

Vivantio’s powerful platform is designed for both internal and external support teams.

Greg Rich

CEO & Co-Founder

Andy Walsh

Chief Operating Officer

Bill Varga

Chief Revenue Officer

Graham Smith

Head of Engineering

Jules Stevens

Head of Customer Services

Ben Mort

Head of Product

Simon Green

Head of Information Security

Customer Support

EMAIL

[email protected]

Emails to the service team will be picked up by the Vivantio Mail Service and automatically converted into tickets. You’ll receive your ticket ID and ways to monitor progress immediately

PHONE

US: +1-617-982-0390
UK: +44-1934-424-840

Our team of service desk experts are available to assist by phone from 9-5 GMT and EST

SELF SERVICE

https://support.vivantio.com/

Login to create and manage tickets or service requests. You can also view help articles and access the Vivantio Customer Forum through our Customer Support Portal

Contact Us

Sales: [email protected]
Marketing & PR: [email protected]
Technical Support: [email protected]
General: [email protected]

VIVANTIO US
15 Common Street
Ste 642
Natick, MA 01760
+1-617-982-0390

VIVANTIO UK
Redwood House,
Brotherswood Court,
Almondsbury,
Bristol, BS32 4QW
+44-1934-424840

Already using our products and need some assistance? Contact our technical support team.