WHITEPAPER

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While you wait… why not check out some of other whitepapers, reports or our recent posts:

  • In 'Service Desk SOS,' explore effective strategies for meeting growing service expectations and preventing burnout in an era of technical talent scarcity. Discover actionable insights and tools to maintain high service standards while safeguarding your team's well-being. Join us to navigate this challenging landscape and transform your service desk into a resilient, high-performing unit.

    2 min|Webinars|
  • Elevate your enterprise service management with Vivantio's comprehensive solutions. Embrace a future of operational efficiency, enhanced security, and improved employee experiences. Transform your service operations and achieve unprecedented efficiency gains with Vivantio.

    1 min|Videos|
  • Transform your B2B customer service into a powerful engine for growth with Vivantio. Amplify customer retention and advocacy, streamline operations, and elevate customer interactions with our innovative platform. Discover how exceptional service can drive your business growth.

    1 min|Videos|
  • Step into the future of IT service management with Vivantio and experience a paradigm shift in productivity and service delivery. Our ITIL-based platform, built on two decades of innovation, offers unmatched scalability and configurability to meet the dynamic needs of growing IT teams. Elevate your IT services and redefine what's possible with Vivantio.

    1 min|Videos|
  • Change and release management are vital for maintaining business stability and boosting productivity. By understanding the key roles and processes involved, such as those of technicians, service managers, and security personnel, organizations can ensure smooth transitions and efficient operations.

    14 min|Blog|
  • Tableau is a business intelligence and analytics tool that helps service and support teams to visualize and explore data, create dashboards and reports, and share insights with stakeholders. Tableau can help service and support teams to track performance, identify trends, and discover insights.

  • PowerBI is a business intelligence and analytics tool that helps service and support teams to visualize and explore data, create dashboards and reports, and share insights with stakeholders. PowerBI can help service and support teams to track performance, identify trends, and discover insights.

  • Gmail is a cloud-based email service that helps service and support teams to stay connected and organized. Gmail can help service and support teams to send and receive emails, attachments, and links, filter and sort messages, label and archive conversations, search and find information.