Our platform is highly configurable. In order to provide a personalized demo, one of our solutions consultants will reach out to learn more about your business needs. While you’re waiting to hear from our team, please consider the following factors:
Your list of solution must-haves and nice-to have features. As well as exploring business challenges that you hope to solve with the right solution partner.
Types of customers you plan to support. We have solutions for supporting external customers (Customer Service with native CRM), Internal teams (such as IT, Facilities, HR and Finance), or both – all within the same platform.
And finally, the user experience and how to configure Vivantio to work for your team so they can be as productive as possible.
WHY OUR CUSTOMERS CHOOSE VIVANTIO
“The support team is exceptional. I can guarantee that when I raise a ticket using my reference number, I receive a response within 10 minutes, and 99.9% of the time, I receive a written response with a detailed guide on how to resolve my query.”
For Customer Service
Tony R., Service Desk Team Leader NG Bailey
“After testing the product first-hand and now implementing it across our organisation, I can firmly say that we made the right decision choosing Vivantio. The product itself is easy to use for my employees and customers alike.”
For Ease of Use
Matt H., Support Analyst Team Lead Portal Partnership
"I use Vivantio extensively for Change Management. Vivantio simplifies the workflow by assigning relevant tasks to appropriate teams and makes communication between our departments and our end customers efficient."
Zubair A., Network and Security Engineer Equinix EMEA
“Vivantio was easy to work with and willing to meet the needs of our company. Customer support was outstanding, and the software is very easy to use. Great bang for the buck!"
Victor G., VP of Global Support iQor
"It's great, it's flexible, and it's highly configurable. I recommend the Vivantio platform to other businesses, as this system is much further ahead than some of the other ITSM solutions I've used."
Andy S., Senior Service Delivery Analyst Ricardo Design
JOIN 5000+ USERS GETTING FOCUSED SERVICE
JUST SOME OF OUR CUSTOMER IMPROVEMENTS
Speak with on of our solutions consultants to discover the value realized by many of our loyal customers.
Call volume reduction
Increased capacity with same resource
Time saved per ticket
Growth in Self Service use
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