Service Optimization has become a leading indicator of B2B Dominance.
Find out more about what Vivantio is doing to support growing B2B Customer Service Teams.
These customer service management examples display how technology is improving the customer experience.
July 6, 2022
5 min. read
Customer service management helps companies stay on top of customer interactions. Click here to find out more about this concept.
July 5, 2022
4 min. read
Discover the most significant customer service management benefits provided by a cloud-based optimization platform.
July 1, 2022
Smart industries are learning that lessons from the IT world can provide a ready-made blueprint for improving their customer service capabilities.
June 28, 2022
7 min. read
In this episode of the podcast, SITS22 Speakers Andy Walsh and Alexis Mackie discuss their session 'Why Service Optimisation is Vital for your Vision'.
April 22, 2022
1 min. read
In this episode of the Vivantio Vibe podcast, we discuss ticketing tips and our recent on-demand webinar with Vivantio's Product Specialist Melissa Faletra.
March 22, 2022
Not everyone can easily recognize the value of Service Optimization. Here are some tips for enlisting leadership and inspiring your team to drive change.
August 10, 2021
2 min. read
To drive better engagement and truly transform customer experience, it's critical to make data-driven information available to customers via self-service.
July 6, 2021
Announcing FLEXBridge™, an integrations platform that facilitates connections between Vivantio’s Unified Service Platform and other business applications.
May 14, 2021
If you've been looking to make leaps in Customer Service improvement, you shouldn’t miss Vivantio’s “Rethinking Customer Service in 2021".
April 12, 2021
March 25, 2021
Vivantio releases guide identifying the distinct benefits of centralizing customer service and a detailed process for implementing it at B2B organizations.
March 2, 2021
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