Welcome to the Vivantio Vibe Podcast. Host and Director of Digital Marketing for Vivantio Todd Carruth visits with industry experts Stephen Mann and Andy Walsh about the power of ITSM and ITIL to meet and exceed customer expectations.
Explore how a growing mutual insurance provider increases efficiency using Vivantio's flexible and easy-to-use ITSM software across multiple service teams including HR, Facilities, Marketing and Legal.
ITSM addresses the efficiency of your service desk and company. Using a service management tool helps leaders manage various aspects of service and benefit from an effective ITSM framework. Here's how.
Whether it's improving processes used to manage tickets or arming the team with more effective service level management tools, experts agree there are major opportunities for organizations seeking to take their operations to the next level.
Explore how one of the leading insurance companies in the Luxembourg market worked with Vivantio to experience a smooth ERP migration, a record-fast ITSM software implementation and a more collaborative way of working that resolves service issues more quickly and effectively.
Learn how one of the largest privately held staffing companies in the world experienced dramatic operational savings and a 70% reduction in service calls utilizing Vivantio’s service management solution.
After a group of financial companies specialising in residential mortgage loans began a procurement process for a service desk solution, Vivantio quickly became a contender based on ease of use, cost, installation time and learning curve for users. Since implementation, Vivantio Service Desk has changed the way Planet Financial Group does business.
March 19, 2015
6 min. read
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