Service Optimization has become a leading indicator of B2B Dominance.
Find out more about what Vivantio is doing to support growing B2B Customer Service Teams.
Vivantio has been named Best Customer Service Management Platform by Acquisition International's Corporate Excellence Awards.
November 2, 2021
2 min. read
Using the wrong service management platform may force you into some costly Customer Service practices. Here are some questions to consider.
July 21, 2021
By using a tech platform that has deep visibility into all connected systems, your service team can provide astounding customer service.
June 3, 2021
Companies must create a strategy centered around Customer Service and Customer Success in order to create a Customer Experience that generates growth.
May 26, 2021
3 min. read
May 17, 2021
Don't compare Customer Service platforms simply on monthly charge per seat. Several factors can influence what you'll ultimately pay for your solution.
May 3, 2021
If you are looking exclusively at your Sales team to drive KPIs like monthly recurring revenue (MMR) you might be missing a major opportunity
April 19, 2021
If you've been looking to make leaps in Customer Service improvement, you shouldn’t miss Vivantio’s “Rethinking Customer Service in 2021".
April 12, 2021
1 min. read
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