ITSM

Top 3 Takeaway Topics at the 2019 Service Desk and IT Support Conference

2020-03-31T21:11:39+00:00

The Vivantio team met with over 300 people including industry experts during the Service Desk and IT Support Show. We discovered that topics like choosing the best ITSM software, how to best streamline service management, identifying the skills an IT team needs to keep up with customer demands, and staying ahead of technological innovation, were on everyone’s mind this year.

Top 3 Takeaway Topics at the 2019 Service Desk and IT Support Conference2020-03-31T21:11:39+00:00

6 Top ITSM Thought Leaders of 2018 and What They Can Teach Us

2019-10-16T16:31:33+00:00

Whether it's improving processes used to manage tickets or arming the team with more effective service level management tools, experts agree there are major opportunities for organizations seeking to take their operations to the next level.­­

6 Top ITSM Thought Leaders of 2018 and What They Can Teach Us2019-10-16T16:31:33+00:00