Customer Service

How Self-Service Portals Improve the Customer Service Experience

2020-03-20T19:46:10+00:00

In this video, we explain how self-service portals play a key role in the customer service experience. The Vivantio service management platform enables service teams to build codeless, custom self-service portals tailored to business needs and customers.

How Self-Service Portals Improve the Customer Service Experience2020-03-20T19:46:10+00:00

Vivantio IT Service Management Software Named High Performer in G2 Winter 2020 Report

2020-03-17T13:36:48+00:00

Vivantio, an industry-leading IT service management solution that empowers companies to achieve unparalleled service excellence, was recognized as a Higher Performer in G2 Crowd’s 2020 Winter Report. As a top performer on G2 Crowd, Vivantio averages 4.1 out of 5 stars, with customers rating Vivantio most highly for ease-of-use, quality of support and ease of set-up.

Vivantio IT Service Management Software Named High Performer in G2 Winter 2020 Report2020-03-17T13:36:48+00:00

Vivantio ITSM Software Empowers Teams to Provide Focused Customer Service

2020-02-04T19:32:43+00:00

In this video, team members at Vivantio, a leading service management software provider, took time out during the Service Desk and IT Support Conference in London to discuss how customer service is at the core of their organization.

Vivantio ITSM Software Empowers Teams to Provide Focused Customer Service2020-02-04T19:32:43+00:00