Customer Self-Service

How Self-Service Portals Improve the Customer Service Experience

2020-03-20T19:46:10+00:00

In this video, we explain how self-service portals play a key role in the customer service experience. The Vivantio service management platform enables service teams to build codeless, custom self-service portals tailored to business needs and customers.

How Self-Service Portals Improve the Customer Service Experience2020-03-20T19:46:10+00:00

Why the Look and Feel of Your Self-Service Portal Matters

2019-10-16T18:32:40+00:00

Most companies already recognize the importance of aesthetics and user experience in their corporate websites, as they are key to winning new business. A service-management portal is essentially an extension of the website and is all about servicing and retaining business, key factors for any company.

Why the Look and Feel of Your Self-Service Portal Matters2019-10-16T18:32:40+00:00