In this video, we explain how self-service portals play a key role in the customer service experience. The Vivantio service management platform enables service teams to build codeless, custom self-service portals tailored to business needs and customers.
Looking to implement a self-service portal for your team? Get started with this guide.
Most companies already recognize the importance of aesthetics and user experience in their corporate websites, as they are key to winning new business. A service-management portal is essentially an extension of the website and is all about servicing and retaining business, key factors for any company.