About Lauren Saalmuller

Lauren joined the Vivantio marketing team as a content specialist in 2019 and has a background in marketing, content creation, and journalism.

One IT Service Management Software Tool for Multiple Departments

2020-01-17T17:50:39+00:00

During conversations with our customers, we discovered that various service teams outside of the IT department are using our ITSM software, thanks to its scalability and flexibility. Why? Because they are focused on common goals: using one tool to streamline business processes, reduce operational costs and maintain customer service excellence.

One IT Service Management Software Tool for Multiple Departments2020-01-17T17:50:39+00:00

Control Your Data with Vivantio’s Roles and Permissions Functionality

2019-12-16T16:21:52+00:00

Roles and permissions are crucial because they determine who--and what departments--can perform certain operations and access particular (e.g., confidential) data within the software. In this video, Lauren, our content marketing specialist, provides an overview of the roles and permissions capabilities within the Vivantio platform.

Control Your Data with Vivantio’s Roles and Permissions Functionality2019-12-16T16:21:52+00:00