Better Service Starts Here

Optimize your customers’ service experience through omni-channel support across multiple teams and departments.

The Word On Vivantio

“At first it was just an IT incident tool, but it has expanded to about 40 different groups in DriveTime. Now, we process about 125,000 incidents a year through the Vivantio software”

– Michael Hofer, DriveTime

“Fantastic Service, 100% Recommend, user functionality is second to none. Vivantio is simple to use and allows integration with other systems. Customers love the portals”

Verified User Review, G2 Crowd

“Excellent Product. Easy to use and quick to modify. Can monitor a raft of IT services; change management, service desk tickets, and problem management. Aligns to ITIL best practices.”

David L, Service Desk Team Lead

“Editors’ Choice-winning Vivantio sets the standard for enterprise-oriented, ITIL-compliant service desk offerings. Advanced features and a competitive price… make this a solution well worth considering

– Paul Ferrill, PCMag Reviewer

Let’s connect!

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Level up your customer service!

For any team ready to better support customers.

For IT, Customer Service and Beyond

Centralized, scalable platform for multiple service teams and departments

Improve the Customer Experience

Lean on best practice frameworks and service management capabilities to do more, with less.

Accelerate Time to Value

Our powerful, yet simple and intuitive configuration keeps you and your team in control.

Our Customers Continue to Love Us!

Best IT Management Products 2024
Best Customer Service Products 2024
Vivantio is a leader in HR Case Management on G2
Vivantio is a leader in Enterprise HR Case Management on G2
Vivantio is a leader in IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Enterprise EMEA Customer Self-Service on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise Service Desk on G2
Vivantio is a leader in Enterprise IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Mid-Market IT Asset Management on G2
Vivantio is a leader in United Kingdom IT Service Management (ITSM) Tools on G2
Vivantio is a leader in Service Desk on G2

Ready to Say Hello to Happier Customers?
Better service starts with Vivantio.