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WHAT TO EXPECT NEXT…
Our help desk platform is highly configurable. In order to provide a personalized demo, one of our solutions consultants will reach out to learn more about your business needs. While you’re waiting to hear from our team, please consider the following factors:
INITIAL CONFIGURATION Your list of solution must-have and nice-to-have features. As well as exploring business challenges that you hope to solve with the right solution partner.
CUSTOMER EXPERIENCE Types of customers you plan to support. We have solutions for supporting external customers (Customer Service with native CRM), Internal teams (such as IT, Facilities, HR and Finance), or both – all within the same platform.
USER EXPERIENCE And finally, the user experience and how to configure Vivantio to work for your team so they can be as productive as possible.