Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, continues to be recognized as a Higher Performer in several categories in the 2022 Spring Report from G2. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.
As a high performer on G2, Vivantio maintains their streak of ranking high in customer satisfaction and averages 4.2 out of 5 stars. Recent reviews applauded Vivantio for being a “powerful and flexible tool” that is “easy to use” and “feature-rich”. In G2’s latest Spring Report, Vivantio was noted as a High Performer in Europe, United Kingdom and overall Mid-Market in the categories of Service Desk, Help Desk and IT Service Management Tool.
Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives and elevate the customer experience.
“Vivantio is a powerful and flexible tool that ensures our customer and asset data is in good hands. I find the power to layout and control our data as it suits us best is a great addition… “
– G2 Reviewer, Chris B, Project Manager
Vivantio’s success can be attributed to consistently providing best value with unique, flexible licensing, quick-response customer satisfaction and support, and a feature-rich, configurable platform that can be adapted to any growing business’s needs. More reviews on G2 are available here.
To see why customers rate Vivantio so highly, book a personalized demo today.
Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses.
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