The Vivantio Platform – For your Complete Service Management Vision

True Service Flexibility

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The Vivantio Platform Numbers Speak For Themselves

No Lipstick on this Pig! Vivantio have been delivering a true multi-tenant SaaS infrastructure for over 10 years.

0.95%
Platform Uptime in past 12 Months
0
Tickets Logged Per Month
0
Emails sent this month
0
Open Tickets Being Worked On

Latest News

2004, 2015

Why the Look and Feel of Your Self-Service Portal Matters

Most companies already recognize the importance of aesthetics and user experience in their corporate websites, as they are key to winning new business. A service-management portal is essentially an extension of the website and is all about servicing and retaining business, key factors for any company.
903, 2015

Forget Software Assumptions: Service Area Flexibility is Key

If there’s one thing we’re not going to do in this blog post, it’s tell you how your company’s service management strategy should be organized. In fact, we’re going to admit boldly, without hesitation: you are the best customer service expert around and you should make that call. What we are going to show you, however, is how your expertise can live in harmony with service management software by establishing separate, customized system areas with only the features you actually need.
2502, 2015

New Custom Fields Bid Farewell to Form Limitations

Custom forms are a great way to gather more pertinent info in much greater detail on any submission, but only if you can include the fields you need and deploy forms where and how you need to.
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Featured Success Story

Drivetime

Hampered by a restrictive, outdated IT Incident Management solution, DriveTime’s IT team needed a new software solution that could grow with the company, manage an increasing incident workload and extend to support the unique business needs of other internal departments.